Terms of service
GENERAL DESCRIPTION
Welcome to Pawai. The terms “we,” “us,” and “our” refer to Pawai. Pawai operates this store and website, including all information, content, features, tools, products, and services to provide you, the customer, with a curated shopping experience (the “Services”). Pawai uses Shopify technology to provide the Services.
In the following terms and conditions, and all policies referenced therein (the “Terms of Service” or “Terms”), we describe your rights and responsibilities when using the Services.
Please read these Terms of Service carefully, as they contain important information about your legal rights and include areas such as disclaimers and limitations of liability.
By viewing, interacting with, or using our Services, you agree to comply with these Terms of Service and our Privacy Policy [LINK]. If you do not agree with these Terms of Service or the Privacy Policy, you must not use our Services.
SECTION 1: ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any minors under your care to use the Services on devices you own, purchase, or manage.
To use the Services, including accessing our online stores, browsing them, or purchasing any product or service we offer, you may be asked to provide certain information such as your email address, billing address, payment method, and shipping address. You represent and warrant that all information you provide in our stores is accurate, current, and complete, and that you have all necessary rights to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all activity occurring under your account. You may not transfer, sell, or assign your account to another person, nor license any rights associated with your account.
SECTION 2: OUR PRODUCTS
We have made every effort to display accurate representations of our products and services in our online stores. However, please note that the colors or appearance of products may differ from what you see on your screen due to the type of device you use to access the store and its settings.
We do not guarantee that the appearance or quality of any product or service you purchase will meet your expectations or match exactly what is shown in our online stores.
All product descriptions are subject to change at any time without notice and at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products offered to any person, geographic region, or jurisdiction, as applicable.
SECTION 3: ORDERS
When you place an order, you are making an offer to purchase. Pawai reserves the right to accept or reject your order for any reason at its sole discretion. Your order is not accepted until Pawai confirms acceptance. We must receive and process your payment before your order is accepted. Please carefully review your order before submitting it, as Pawai may not be able to accommodate cancellation requests once an order is accepted. If we do not accept, modify, or cancel an order, we will attempt to notify you using the email, billing address, or phone number provided at checkout.
Your purchases are subject to returns or exchanges only in accordance with our Refund Policy [LINK].
You represent and warrant that your purchases are solely for personal or household use and not for resale or export for commercial purposes.
SECTION 4: PRICING AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be reflected in the order confirmation email. Unless explicitly stated otherwise, listed prices do not include taxes, shipping fees, handling, customs processing, or import charges.
Prices listed in our online stores may differ from those offered in physical stores, online stores, or other channels managed by third parties. From time to time, we may offer promotions that affect pricing and are governed by terms and conditions separate from these Terms. If there is a conflict between a promotion’s terms and these Terms, the promotion terms will prevail.
For all purchases made in our stores, you agree to provide current, complete, and accurate purchase, payment, and account information. You agree to promptly update your account information, such as email address and credit card numbers/expiration dates, so we can complete transactions and contact you as needed.
You represent and warrant that:
(i) the credit card information you provide is true, correct, and complete;
(ii) you are duly authorized to use the credit card for the purchase;
(iii) your credit card company will honor the charges incurred; and
(iv) you will pay the charges incurred at the posted prices, including applicable shipping, handling, and taxes.
SECTION 5: SHIPPING AND DELIVERY
We are not responsible for delays in shipping or delivery. All delivery times are estimates only and are not guaranteed. We are not liable for delays caused by shipping carriers, customs processing, or events outside our control. Once we deliver products to the carrier, ownership and risk transfer to you.
SECTION 6: INTELLECTUAL PROPERTY
Our Services—including, without limitation, trademarks, branding, text, samples, images, graphics, product reviews, video and audio content, as well as their design, selection, and arrangement—are owned by Pawai, its affiliates, or licensors, and are protected by U.S. and international copyright and intellectual property laws.
These Terms permit you to use the Services only for personal and non-commercial purposes. You may not reproduce, distribute, modify, create derivative works, publicly display, publicly perform, republish, download, store, or transmit material from the Services without our prior written consent. Except as expressly stated herein, no part of these Terms grants or should be interpreted as granting you a license or any rights over Pawai’s, Shopify’s, or third-party patents, trademarks, copyrights, or other intellectual property. Unauthorized use may violate federal and state intellectual property laws. Pawai reserves all rights not expressly granted.
Pawai’s names, logos, product and service names, designs, and slogans are trademarks of Pawai, its affiliates, or licensors. You must not use such trademarks without prior written permission. Shopify’s names, logos, product and service names, designs, and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans in the Services are trademarks of their respective owners.
SECTION 7: OPTIONAL TOOLS
As part of the Services, you may be given access to third-party customer tools over which we have no supervision, control, or input.
You acknowledge and agree that we provide access to such tools “as is” and “as available,” without warranties, representations, or conditions of any kind, and without endorsement. We are not liable for your use of optional third-party tools.
Any use of optional third-party tools offered through the site is entirely at your own risk and discretion, and you must ensure you understand and agree to the terms under which the tools are provided by third-party providers.
We may also offer new features in the future (including launching new tools and resources). These features will also be considered part of the Services and subject to these Terms of Service.
SECTION 8: THIRD-PARTY LINKS
The Services may contain materials and hyperlinks to websites provided or managed by third parties (including embedded third-party functionality). We are not responsible for examining or evaluating such materials or third-party websites, nor for their accuracy. If you choose to leave the Services and access third-party materials or websites, you do so at your own risk.
We are not liable for damages related to your access to third-party websites or your purchase or use of third-party products, services, or resources. Carefully review the policies and practices of third parties and make sure you understand them before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products or services should be directed to the third party.
SECTION 9: RELATIONSHIP WITH SHOPIFY
[MERCHANT NOTE: This section accurately characterizes Shopify’s relationship with your store and must not be removed or modified.]
Pawai uses Shopify technology to provide the Services. However, any sale and purchase made in our store is conducted directly between you and Pawai. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of sales between you and Pawai, including injuries, damages, or losses caused by products or services purchased. You expressly release Shopify and its affiliates from any claims, damages, and liabilities arising out of or related to your purchases and transactions with Pawai.
SECTION 10: PRIVACY POLICY
All personal information we collect through the Services is subject to our Privacy Policy, available here [LINK], and certain personal information may also be subject to Shopify’s Privacy Policy, available here. By using the Services, you acknowledge that you have read these privacy policies.
Because the Services are hosted on Shopify, Shopify collects and processes personal information related to your access and use of the Services in order to provide and improve the Services. To provide you with services, the information you submit to the Services will be transferred to and shared with Shopify and third parties that may be located in countries outside your residence. For more information about how we, Shopify, and our partners use your personal information, review our Privacy Policy [LINK].
SECTION 11: COMMENTS
If you submit, upload, post, email, or otherwise transmit ideas, suggestions, comments, reviews, proposals, plans, or other content (“Comments”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Comments in any medium and for any purpose, including commercial use. For example, we may use these rights to operate, provide, evaluate, optimize, improve, and promote the Services, and to meet our obligations and enforce our rights under these Terms.
You also represent and warrant that:
(i) you own all rights to the Comments;
(ii) you disclosed any compensation or incentive received in connection with submitting the Comments; and
(iii) your Comments comply with these Terms.
We have no obligation to:
(1) treat your Comments as confidential;
(2) provide compensation; or
(3) respond to your Comments.
We may, without obligation, monitor, edit, or remove Comments that we determine, at our sole discretion, to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or that violate intellectual property rights or these Terms.
You agree that your Comments will not violate any third-party rights, including copyrights, trademarks, privacy, personality, or other personal or proprietary rights. You also agree that your Comments will not contain defamatory, unlawful, abusive, or obscene material, or computer viruses or malware that could affect the operation of the Services or any related website. You may not use a false email address, impersonate another person, or otherwise mislead us or third parties regarding the origin of any Comments. You are solely responsible for the Comments you make and their accuracy. We are not responsible for Comments posted by you or third parties.
SECTION 12: ERRORS, INACCURACIES, AND OMISSIONS
From time to time, there may be information on the Services or within them that contains typographical errors, inaccuracies, or omissions...